THE ART OF ASKING THE RIGHT QUESTIONS

COURSE OUTLINEMAKE AN ENQUIRY

OVERVIEW

Course Overview
This course is designed to give learners an increased understanding of the book ‘The Art of Asking the Right Questions’ and how this can establish and assist managers with their people management skills and assist employees on a day-to-day basis during their employment journey.

Duration of courses can be adapted to suit your business needs.

COURSE OUTLINE

The Core Skills 

  • Questioning – Asking the right question at the right time
  • Listening – This requires patience to ensure you get the information you need
  • Paper trails – If it’s not written down it never happened

The Employment Journey

  • Values – your core values underpin your culture 
  • Managing – Task + Team + Individual = Success!
  • Time Management – Self audit – Get it right first time!
  • Communication 
  • Delegation
  • Hiring
  • Induction
  • Coaching 
  • Probation & Performance management 
  • Grievances – Informal (nip in the bud) – Formal (follow procedure)
  • Disciplinary – Separation of process – Follow procedure correctly
  • Talent Management –Succession planning is key
  • Trust 
  • Wellbeing 
  • Dignity and Respect at work
  • Fun 
  • Outgoing employees

Maximising Your Personal Potential 

  • Self-assessment – 4 questions
  • Self-awareness – What is my personality
  • Developing your own PDP

LEARNING OUTCOMES

Develop a greater understanding of the types of questions 

Empower their employees via questioning 

Increase their confidence in the employment journey to ensure everything runs more smoothly

Providing HR Support For Almost 20 Years

Get in Touch

We would love to hear from you. You can contact us as below:

 Dublin:
The HR Suite,
13 Upper Baggot Street,
2nd Floor,
Dublin 4. DO4 W7K5

 Kerry:
The HR Suite,
Pier 17 Dingle Road,
Tralee,
Co. Kerry. V92 R6DX (HQ)

 Cork:
The HR Suite,
5 Lapp's Quay,
Centre,
Cork. T12 RW7D

info@thehrsuite.com+353 (0)1 901 4335+353 (0)66 7102887

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