PERFORMANCE MANAGEMENT COURSE

COURSE OUTLINEMAKE AN ENQUIRY

OVERVIEW

GainThis course is designed to give learners an increased understanding of the performance process, the importance of managing performance in a structured way, tools, and techniques to give feedback with the aim of improving performance and learning how to hold performance review meetings, the importance of setting SMART goals as part of the performance management process. 

Purpose – Develop an understanding of the importance of managing performance, highlight the positive effect of feedback on your team, and how it impacts positively team performance and morale.

Audience– This course is specifically designed for managers, any person in large companies, SMEs or the public sector, business owner or HR professional who manages people.

Expertise – Delivered by our trainers who have vast and best practice knowledge and application of soft skills development.  

Delivery – Virtual classroom or in-person training .

CostContact us for a quote.

COURSE OUTLINE

This performance management course aims to educate and instil a focus on the importance of managing performance, both on a day-to-day basis via in-the-moment conversations and through a robust formal performance management process.  

Lack of time can be a disabler to managing performance, however, proactively managing performance in a fair and consistent manager is a vital people management skill and a necessity for employee retention, motivation and satisfaction.  

This performance management course will look at performance management as the start of an employee’s journey, that is right from recruitment, to onboarding and through the employee’s journey. 

SESSION 1

RECRUITMENT AS THE FIRST STEP

  • Recruitment

INDUCTION AS THE SECOND STEP

  • Why invest in induction?
  • Aims of induction
  • Benefits of induction

PROBATION – TO EMBED INTO THE BUSINESS CULTURE & EXPECTATIONS

  • Aims of probation
  • Benefits of probation
  • Relevant case law
  • The process of probation 
  • The documentation of probation 

PERFORMANCE MANAGEMENT INTRODUCTION

  • Why should my organisation conduct performance appraisals?
  • High performance cultures
  • Objectives of performance management
  • Benefits of performance management

SESSION 2

LAYING THE FOUNDATIONS

  • Psychological Safety
  • How to? 
  • Emotional Intelligence
  • Improvement Techniques

PERFORMANCE MANAGEMENT MEETINGS

  • Legal aspects
  • Before the meeting
  • During the meeting
  • After the meeting
  • Dealing with difficult people

FEEDBACK 

  • Performance management & feedback
  • Continuous feedback
  • Constructive feedback
  • Tips for giving feedback

SUPPORT MECHANISMS 

  • Work support & supervision
  • Receiving feedback
  • Effective communication
  • Assertive Communication
  • Active Listening 
  • Common Pitfalls as People Managers
  • Questioning
  • Assertive Communication
  • Conflict Management
  • Motivation

About the course

Learning outcomes

Upon completion of this Performance Management Training Course, managers will:

  • Understand and implement the law surrounding the probationary period  
  • Understand why performance management is critical to organizational success 
  • Understand best practice performance review meeting structure 
  • Maximize your workforce’s expertise, ideas and skills 
  • Be able to manage your team effectively 
  • Develop and learn techniques to give and receive effective feedback 

Who is the course for?

This performance management course is specifically targeted at people managers or for anyone new to people management. This course will provide an in-depth look at how performance management is weaved into all areas of the employee lifecycle or any people manager that wants to upskill in the area of the performance management process.

Skills gained

You will gain skills such as:  

  • Knowing how to hold a performance management meeting
  • How to provide feedback with the aim of improving performance
  • Setting goals and targets that are both performance and behaviour related and
  • Putting Personal Development Plans in place for your team.  

 

Benefits of the course

Experts – Delivered by a team of experts who can provide practical insight into the importance of managing performance through the probationary period in line with new legislation, managing performance once probation has passed, goal setting and agreeing on personal development plans and goals for the team members.

Experience – Our specialist team has vast experience in delivering performance management training – from best practice off-the-shelf content to bespoke programmes incorporating their own performance management process and system.

How to apply it –the facilitator will invite the participants to take part in group discussions and scenario conversations in order to gain practical insight on managing performance.  

Providing HR Support For Almost 20 Years

Get in Touch

We would love to hear from you. You can contact us as below:

 Dublin:
The HR Suite, 13 Upper Baggot Street,
2nd Floor, Dublin 4. DO4 W7K5

 Kerry:
The HR Suite, Pier 17 Dingle Road,
Tralee, Co. Kerry. V92 R6DX (HQ)

 Cork:
The HR Suite, 5 Lapp's Quay,
Centre, Cork. T12 RW7D

[email protected]+353 (0)1 901 4335+353 (0)66 7102887

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Performance Management Course FAQ's

What is performance management ?

It is a process used to drive review performance over the past number of months, offer constructive feedback, set goals and agree on a personal development plan for team members.

 Why is performance management important ?

Performance management is a positive step and provides clear goals and paths for team members for the period ahead. Without clear goals and plans then it is difficult for employees to know what they are working towards.