Skip to main content

Grievance Investigations Training



Course Overview

This course is designed to provide learners with an increased understanding of the responsibilities of management to create and invoke a grievance procedure under employment legislation.

Learners will also become familiar with how to investigate grievance situations and have an increased knowledge of how to respond appropriately to a grievance.

Duration of courses can be adapted to suit your business needs.

Delivery – Virtual classroom or in-person training.

(CPD-Certified Grievance Investigations Online E-Learning Course also available)


  • The Employment Relationship 
  • Employment Legislation
  • Important Considerations
  • Importance of a Grievance Procedure
  • General Principles for Handling Grievances
  • Grievance Procedure
  • Investigation Meeting
  • Outcome Meeting
  • Dealing with Non-Employees
  • Difficult Meetings
  • Appeal
  • Tips
  • Role Play
  • Q&A


Develop a greater understanding of the grievance process

Gain confidence to invoke the procedure and carry out the process

Acquire a greater understanding of case law

Develop an understanding of the importance of a paper trail

Learn about skills practice and feedback

Providing HR Support For Almost 20 Years

Get in Touch

We would love to hear from you. You can contact us as below:

The HR Suite, 13 Upper Baggot Street,
2nd Floor, Dublin 4. DO4 W7K5

The HR Suite, Pier 17 Dingle Road,
Tralee, Co. Kerry. V92 R6DX (HQ)

The HR Suite, 12 South Mall,
Centre, Cork. T12 RD43

[email protected]+353 (0)1 901 4335+353 (0)66 7102887

Have a Question?

Contact Us Below

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Stay up to date!

Subscribe now to our topical newsletter which will keep you up to date on HR best practice; Employment Law and important cases.

This field is for validation purposes and should be left unchanged.