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Supervisory Development Programme: ‘Step Up Programme’



Course Overview
This informative and interactive modular development programme is specifically targeted at supervisors, to further develop and enhance core management skills, with a focus on coaching and the GROW model as the core for developing a coaching culture in organisations.

This modular development programme is spread over 3 modules:

Module 1 – Self-Development
Module 2 – Managing your Team
Module 3 – Managing Task

The Learning Experience

This course will be delivered virtually, and the facilitator will introduce group discussions on the above topics to further enhance the learning, play video clips and reference best practice articles. Learners will be required to complete pre-reading in advance of some of the modules.


  • Asking the Right Questions
  • Personal Development Plans
  • Thinking about your communication style
  • Body language, tone, non-verbal communication
  • Self-awareness (basics)
  • Delegation
  • Dealing with Conflict
  • Looking at your management style
  • Your personal brand
  • Time Management
  • Wellbeing


Look at their management style
Understand what is meant by communicating for success
Having an understanding of the importance of self-awareness
Learn communication skills and asking the right questions.
Learn tools and techniques for giving feedback
Understand the importance of informal regular performance
management conversations
Gain tool and strategies to help manage their time more effectively.

Providing HR Support For Almost 20 Years

Get in Touch

We would love to hear from you. You can contact us as below:

The HR Suite, 13 Upper Baggot Street,
2nd Floor, Dublin 4. DO4 W7K5

The HR Suite, Pier 17 Dingle Road,
Tralee, Co. Kerry. V92 R6DX (HQ)

The HR Suite, 12 South Mall,
Centre, Cork. T12 RD43

[email protected]+353 (0)1 901 4335+353 (0)66 7102887

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