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Leadership Coaching and Emotional Intelligence

COURSE OUTLINEMAKE AN ENQUIRY

OVERVIEW

On completion of this course participants will have an increased understanding of Leadership skills and emotional intelligence in the workplace

The aim is to increase staff morale and productivity through effective people management skills.

Suitable for: Any member of staff who is involved in the management of staff.

Delivery:

  • Zoom
  • MS Teams
  • Face to Face Classroom Delivery

Attendance: Maximum 12 per session
Duration: 3 hours

LEARNING EXPERIENCE

Flexible training delivery; face to face or virtual on a platform of your choice. Interactive learning experience; encouraging collaboration to drive new innovative ideas. The facilitator will reference typical case studies throughout the training, to enable learners to gain a ‘real life’ insight into how to deal with different scenarios in the workplace.

LEARNING OUTCOMES

Upon completion of this course, learners will:

  • Be able to manage your team effectively
  • Influence others effectively at all levels
  • Be more impactful in a range of work situations
  • Understand how to influence your team more effectively
  • A clear understanding of how to impact and influence your peers
  • Improved collaboration and teamwork
  • Be able to deal with difficult people and personalities

COURSE CONTENT

Upon completion of this course, learners will gain an understanding of:

  • Introduction
    • Ground Rules
    • Agenda
  • Leadership
    • What is leadership
    • Understanding leadership
    • Key contributions of effective leaders
  • Trust
    • The track record
    • Measuring components
    • Cognition based trust
    • Outcomes of trust
  • Motivation
    • How to motivate you teams
  • Coaching
    • What is coaching?
    • Benefits
    • Coaching Questions
    • Powerful Questions
    • Benefits of Supportive Feedback
    • Feed Forward
    • Exercise
  • Emotional intelligence
    • What is EI?
    • How to impact employees by using your EI?
  • Top Tips

Providing HR Support For Almost 20 Years

Get in Touch

We would love to hear from you. You can contact us as below:

 Dublin:
The HR Suite, 13 Upper Baggot Street,
2nd Floor, Dublin 4. DO4 W7K5

 Kerry:
The HR Suite, Pier 17 Dingle Road,
Tralee, Co. Kerry. V92 R6DX (HQ)

 Cork:
The HR Suite, 12 South Mall,
Centre, Cork. T12 RD43

[email protected]+353 (0)66 7102887

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Performance Management Course FAQ’s

What is performance management ?

It is a process used to drive review performance over the past number of months, offer constructive feedback, set goals and agree on a personal development plan for team members.

Why is performance management important ?

Performance management is a positive step and provides clear goals and paths for team members for the period ahead. Without clear goals and plans then it is difficult for employees to know what they are working towards.

What type of services does The HR Suite offer?

As highly recommended HR consultants, we offer many HR services to SMEs in Ireland such as having an employment law consultant assigned to your company, helping with your recruitment process, or any general HR services you want to outsource.

Our HR courses target employees and employers.  Some include an employment law course, leadership development programme, workplace wellbeing course, people management course, management development programme, diversity and inclusion training, time management course, conflict management course, menopause in the workplace training, performance management course and more. Check them out on our HR training page.

Please check out our blog to read about HR topics. We update it every month. Currently, we have blogs about annual leave in Ireland, understanding what to wear to an interview, disciplinary procedures and grievance procedures.